Delay in disposal of public complaints will be costly, compromise on security will not be accepted: CM Yogi

Lucknow| Uttar Pradesh Chief Minister Yogi Adityanath, in a meeting on Sunday, gave necessary guidelines regarding ensuring arrangements in view of development works, law and order and upcoming festivals. All Divisional Commissioners, District Magistrates, Additional Director General of Police (Zone), all Police Commissioners, Inspector General of Police (Range), Deputy Inspector General of Police (Area) were present in the meeting. In the meeting, CM Yogi said that delay in disposal of public complaints will prove costly. At the same time, if a false report is filed, disciplinary action is certain. He said that the District Magistrate should review the arrangements of tehsils and Divisional Commissioner of districts. Review why the applications of the common man are pending and submit the report to your senior officer while fixing accountability. He said that every district is being reviewed every day at the government level. The activities of all the officers are being directly monitored.
He said that compromise on the safety of mothers, sisters and daughters is not acceptable. Immediate action should be taken on the information of Love Jihad, Chain Snatching, Eve Teasing. Keep women police beat officers active. Continue patrolling. Accountability from beat constable to deputy SP should be fixed on such incidents. Every district is being reviewed every day at the government level. Every incident and activity of every officer in the districts is being monitored. Similar efforts should be made by zone and range level officers in their area of charge. The Police Commissioner should report his to the DGP every day.
He said that whether the applications are received in IGRS or the complainants reaching CM Helpline or Police Station/Tehsil/Development Block, everyone should be heard. Understand the mood of the victim/troubled person, respect his/her feelings and be addressed with full sensitivity. The satisfaction of the complainant and his feedback will be the standard of performance of the officers. Applications related to public complaints/problems have to be resolved satisfactorily. Disciplinary action is certain to be taken against those making false or misleading reports.
He said that in recent times, incidents of collapse of dilapidated buildings have occurred at many places. Urban bodies and development authorities should run campaigns to identify sensitive buildings in their areas and motivate people to move to safe places.